Contact
We’re here to help! Whether you have questions about your order, want to collaborate, or just have something on your mind, we’d love to hear from you.
For Orders Related questions:
Have a question about your order?
📧 Email us at: support@thewrap.life
Important Shipping information during the peak holiday season:
- Place your order BEFORE December 18, 9PM (CT) to ensure the best chance of delivery before Christmas!
- Due to the increased volume of orders we handle during this holiday peak season, there may be a delay in our fulfillment center processing your order. If you do not receive the order's tracking information, please allow a few extra days before contacting our customer service. Thank you.
Influencer Collab
Interested in collaborating with us?
📧 Email us at: create@thewrap.life and our team will get back to you soon.
Anything Else
For all other inquiries:
📧 Email us at: info@thewrap.life
We’re pretty proud of our email response time. Sit tight, and we’ll get back to you as soon as possible! If your email is received Friday through Sunday, please allow 1 business day for a reply.
Frequently Asked Questions (FAQs)
1. How can I track my order?
You can track your order using the tracking link sent to your email once your package has shipped. If you haven’t received your tracking link, feel free to email us at support@thewrap.life.
2. Can I return or exchange an item?
Yes! We accept returns within 30 days of the order created date, provided the item is in its original condition. Email support@thewrap.life for assistance with your return or exchange.
3. How do I become an influencer partner with The Wrap Life?
We’re excited to collaborate with influencers! Please fill out the contact form under the “Influencer Collab” section, and we’ll be in touch if there’s a fit.
Feel free to reach out with any other questions or concerns—we’re here for you!