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Here are a few things to know about shopping this holiday season:
•Our shipping carriers are USPS and FedEx.
•All orders request a fulfillment time of 1-3 business days BEFORE it is taken the post office. We’re aiming to process all orders by the following business day but please allow for at least 2 business days to process.
•We are not responsible for delayed, mis-delivered or lost orders. The best way to find out what may be holding up an order after it’s been shipped is to contact the shipping carrier directly. We know, being on the phone with USPS is awful, but your local post office will have more info on lost orders or mis-delivered orders. Issues are often resolved within 24 hours.
•Shipping can go awry regardless of the time of year, but especially during the holiday season. Please shop in a timely fashion to ensure that you get the items you want on time.
•First Class Mail
Orders under 13oz. qualify for First Class Mail. It is the cheapest option. It is also the slowest and the most unreliable. First class mail usually delivers in approximately 3 business days but can take as many as 10 days. It’s great if you’re shopping early but we do not recommend it for last minute gifts.
All orders can be shipped Priority Mail. It costs a tad bit more, but the slight up charge is totally worth it. Once it’s taken to the post office, delivery is 1-3 days depending on the destination. Contrary to popular belief, priority mail is NOT guaranteed. There are no shipping refunds for orders that don’t arrive within the 1-3 day window.
THE LAST DAY FOR PRIORITY MAIL IS TUESDAY 12/20. After that, cross your fingers for Christmas delivery.
•Priority Mail Express
This option is guaranteed 1-day. Place your order before 12 noon EST on December 23rd if you want Christmas delivery.
•FedEx is our overnight carrier. They are more expensive but much more reliable than USPS. Orders placed before 12 noon EST Monday-Friday will ship same day. Orders placed after 12 noon EST will ship the following business day.
•For Saturday delivery, please select First Overnight or Priority Overnight. Your last chance to get an order out for Christmas is December 23rd, noon EST.