Is it free to join?
- Our rewards program is totally free. Simply create an account (or sign in if you already have one).
How do I earn threads?
- There are so many ways to earn threads. You earn threads for every dollar you spend on thewrap.life. You'll earn for engaging with us on social media, celebrating a birthday, or reviewing our products.
Where can I find how many threads I have?
- Simply log into your account on thewrap.life and click on the rewards icon located at the bottom of your screen.
How do I redeem my threads?
- To redeem your threads, log into your account and click on the rewards icon on the bottom of your screen. Click on All Rewards to select the reward you want to spend your threads on. You'll receive a code you can apply at checkout to get a discount. Remember that threads will be deducted from your account when you redeem a reward.
Is there a limit to how many threads I can earn?
- There's no limit. Collect as many threads as you please. The more you earn, the higher your VIP tier.
Do my threads expire?
- Yes, threads expire. If you have been inactive or have not purchased for the past 12 months (i.e. no earning or spending of threads), then your threads balance will be reverted to zero and your tier level downgraded. Make sure you spend and earn threads within 12 months to retain your balance and tier status.
Can I use my rewards with other promotions and coupons?
- Reward codes can't be combined with other coupons and are one-time use only.
I didn't mean to redeem my threads, can I get them back?
- Yes! As long as the reward code hasn't been used. Please send us an email at firstname.lastname@example.org and provide us with the email address associated with your account and the code you received. We're happy to help you assist you from there.