Frequently-asked Questions

Where is my order?

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Each order initiates a shipping confirmation email with tracking information when your order ships.

Please contact support@thewrap.life if you do not receive order update correspondence.

How do I return an item?

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You can start your return here. Enter your order number and zip code. Proceed by clicking through the prompts and finalizing your return. Final sale items are not eligible for exchange or return. Please note returns must be postmarked within 7 days of receipt of your return authorization email.

How do I use my Unwrap rewards?

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FAQs regarding our loyalty program can be found here.

How do I style my wrap?

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We have a comprehensive tutorial library with how-to videos for styling head wraps, bandies, and satin lined turbans. Start learning here.

When will certain items restock?

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For inquiries about specific product restocks, email support@thewrap.life. You can also sign up for restock notifications on each product page.

Start a Return Make an Exchange Track your Return Tutorials Unwrap Rewards FAQs