Frequently-asked Questions

Each order initiates a shipping confirmation email with tracking information when your order ships.

Please contact support@thewrap.life if you do not receive order update correspondence.

You can start your return here. Enter your order number and zip code. Proceed by clicking through the prompts and finalizing your return. Final sale items are not eligible for exchange or return. Please note returns must be postmarked within 7 days of receipt of your return authorization email.

FAQs regarding our loyalty program can be found here.

We have a comprehensive tutorial library with how-to videos for styling head wraps, bandies, and satin lined turbans. Start learning here.

For inquiries about specific product restocks, email support@thewrap.life. You can also sign up for restock notifications on each product page.